Terms and Conditions

Last Updated: May 29, 2025

AGREEMENT TO TERMS: By accessing our website, placing an order, or using MITOLYN products, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or products.

1. Company Information

These Terms and Conditions govern your use of the MITOLYN website and the purchase of MITOLYN products. MITOLYN is a dietary supplement designed to support mitochondrial health and weight management.

Company Name: MITOLYN LLC
Website:mitolynmetabolicboost.com
Contact: support@mitolyn.com

2. Acceptance of Terms

By using our website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and MITOLYN.

Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website or products after modifications constitutes acceptance of the updated terms.

3. Product Information and Availability

Product Description

MITOLYN is a dietary supplement containing natural ingredients designed to support:

Product Availability

Products are available exclusively through our official website. We reserve the right to:

Pricing

All prices are displayed in US dollars and are subject to change without notice. Current pricing includes:

Package Supply Price Per Bottle Total Price
Starter Package 30 days (1 bottle) $69 $69 + shipping
Value Package 90 days (3 bottles) $59 $177 + shipping
Best Value Package 180 days (6 bottles) $49 $294 + FREE shipping

4. Ordering and Payment

Order Process

To place an order, you must:

Payment Methods

We accept the following payment methods:

Order Confirmation

Once your order is placed, you will receive an email confirmation with order details. This confirmation does not guarantee acceptance of your order. We reserve the right to cancel orders for any reason, including but not limited to:

5. Shipping and Delivery

Shipping Policy

We ship within the United States and select international locations. Shipping details:

Delivery and Risk of Loss

Risk of loss and title to products pass to you upon delivery to the shipping address you provide. We are not responsible for packages lost or stolen after delivery confirmation.

Shipping Address

You are responsible for providing accurate shipping information. We are not liable for delays or non-delivery due to incorrect addresses provided by customers.

6. Return and Refund Policy

180-Day Money-Back Guarantee

We offer a comprehensive 180-day money-back guarantee on all MITOLYN purchases. This guarantee includes:

Return Process

To request a refund:

  1. Contact customer service at support@mitolyn.com or 1-800-MITOLYN
  2. Provide order number and reason for return
  3. Receive return authorization and shipping instructions
  4. Ship products back using provided instructions
  5. Receive refund confirmation once return is processed

Refund Exclusions

Shipping and handling fees are non-refundable unless the return is due to our error. Customer is responsible for return shipping costs unless otherwise specified.

7. User Conduct and Prohibited Uses

Acceptable Use

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You may not:

Account Security

If you create an account, you are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.

8. Intellectual Property Rights

Trademarks and Copyrights

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of MITOLYN or its licensors and is protected by copyright and trademark laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our privacy practices as described in our Privacy Policy.

Information Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Health and Safety Disclaimers

Important Health Information

FDA Disclaimer: These statements have not been evaluated by the Food and Drug Administration. MITOLYN is not intended to diagnose, treat, cure, or prevent any disease.

Consult Healthcare Provider: Before using MITOLYN, consult with a qualified healthcare professional, especially if you have medical conditions or take medications.

Not for Everyone: MITOLYN is not suitable for pregnant or nursing women, individuals under 18, or those with certain medical conditions.

Results Disclaimer

Individual results may vary. Testimonials and examples used represent exceptional results and do not guarantee typical user experiences. Weight loss results depend on individual factors including diet, exercise, and consistency of use.

11. Limitation of Liability

To the maximum extent permitted by applicable law, MITOLYN and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Maximum Liability

Our total liability to you for any claims arising from your use of our products or services shall not exceed the amount you paid for the specific product that is the subject of the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless MITOLYN and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

13. Dispute Resolution

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the state in which MITOLYN is incorporated, without regard to conflict of law principles.

Arbitration

Any dispute arising out of or relating to these Terms or your use of our products or services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted by a single arbitrator and shall take place in the state where MITOLYN is incorporated.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive your right to participate in class action lawsuits or class-wide arbitrations.

14. Termination

We may terminate or suspend your access to our website and services at any time, with or without cause or notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

Effect of Termination

Upon termination, your right to use our website and services will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

15. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to:

16. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

17. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published by us on our website, constitute the entire agreement between you and MITOLYN concerning your use of our website and products.

No Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of such provision or any other provision. No waiver shall be effective unless made in writing and signed by an authorized representative of MITOLYN.

18. Customer Service and Support

For questions about these Terms and Conditions, your order, or our products, please contact us:

MITOLYN Customer Service
Email: support@mitolyn.com
Phone: 1-800-MITOLYN (1-800-648-6596)
Hours: Monday - Friday, 9:00 AM - 6:00 PM EST
Response Time: We aim to respond to all inquiries within 24 hours

Order Support

For order-related inquiries, please have your order number ready. You can find your order number in your confirmation email or account dashboard.

19. International Customers

Shipping Restrictions

We ship to select international locations. International shipping is subject to:

Regulatory Compliance

International customers are responsible for ensuring that MITOLYN can be legally imported and used in their country. We are not responsible for products seized by customs or regulatory authorities.

20. Subscription and Auto-Ship Services

No Auto-Ship Policy: MITOLYN operates on a one-time purchase model only. We do NOT offer subscription services or automatic recurring billing. Each purchase must be made individually through our website.

Future Service Changes

If we introduce subscription services in the future, separate terms and conditions will apply, and you will have the opportunity to opt-in to such services with full disclosure of terms.

21. Product Reviews and Testimonials

Customer Reviews

We may display customer reviews and testimonials on our website. By submitting a review, you grant us the right to use your review for marketing purposes. We reserve the right to:

Review Guidelines

Reviews must be honest, accurate, and based on personal experience with MITOLYN. Reviews containing the following will be rejected:

22. Changes to Products and Services

We reserve the right to modify, update, or discontinue MITOLYN products or services at any time without prior notice. This includes but is not limited to:

Notification of Changes

We will make reasonable efforts to notify customers of significant changes that may affect their use of our products or services through website announcements or email communications.

23. Acknowledgment and Acceptance

BY PLACING AN ORDER OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

You also acknowledge that you have read and understood our Privacy Policy and Medical Disclaimer, which are incorporated into these Terms by reference.

If you do not agree to these terms, please do not use our website or purchase our products.

24. Effective Date and Updates

These Terms and Conditions are effective as of May 29, 2025, and apply to all purchases and website usage on or after this date.

How We Notify You of Changes

When we update these Terms, we will: